Shipping policy

Last updated 2026-11-07

Delivery happens in two steps: we prepare and check your order, then the courier delivers it. A piece marked Made to order on its product page is cut or printed after you pay, within the same dispatch window.

Dispatch

Orders are dispatched within 7 days of payment. An order paid after 15:00 IST joins the next day's batch. The window shown on each product page already includes this.

Delivery time

After dispatch, delivery usually takes 3 to 7 working days, depending on your PIN code. Remote areas, and times of severe weather, strikes or courier disruption, can take longer.

Delivery charges

Delivery is added at checkout and shown in your bag before you pay. Product prices include GST but not delivery.

• Kurtis, co-ord sets and dresses: ₹79 for the first 500 g of the parcel, then ₹50 for each further 500 g. Several pieces travel in one parcel.
• Sarees and suits: ₹100 per piece.

Delivery charges include GST.

Where we ship

Anywhere in India that our courier partners serve. We do not ship outside India yet. If your PIN code cannot be served, we tell you and refund the order in full.

Tracking

You get an email with a tracking link when your parcel leaves. An order with more than one piece may arrive in more than one parcel, each with its own tracking.

Your address

Please give a complete address and a phone number the courier can reach. To change the address, ask from your order page before the parcel is dispatched. After dispatch, the address cannot be changed.

When a parcel cannot be delivered

The courier usually tries more than once. If the parcel comes back to us because the address was incomplete or wrong, no one was available, or the delivery was refused, we refund the order once it reaches us, minus ₹199 per parcel for kurtis or ₹299 per parcel for sarees and suits, which covers delivery both ways. Or pay the same amount and we send it again.

When your parcel arrives

Check the outer parcel before accepting it. If it looks opened, torn or tampered with, refuse the delivery and write to us. Record a video while you unbox it. The returns policy needs that video for any damaged, defective, wrong or missing piece.